TFO

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    News

    TFO body to launch new ombudsman service

    2018-07-18T08:04:00Z

    The Dispute Resolution Ombudsman has been appointed by the rail industry.

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    News

    Floorcoverings retailer joins TFO

    2018-05-25T07:56:00Z

    Carpets retailer joins The Furniture Ombudsman.

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    Feature

    Problem Solver

    2018-05-11T01:04:00Z

    The Furniture Ombudsman highlights its services and how it can help in the event of a dispute.

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    News

    TFO becomes new ADR provider of BAR

    2018-04-23T08:17:00Z

    The Furniture Ombudsman is the new ADR provider of the British Association of Removers (BAR).

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    Feature

    Preparation Game

    2018-02-09T12:35:00Z

    Judith Turner, head of ADR senior ombudsman of The Furniture Ombudsman, details key measures to consider ahead of GDPR and asks: Are your building blocks in place?

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    Feature

    Silver service

    2017-11-03T08:00:00Z

    As The Furniture Ombudsman (TFO) celebrates its 25-year anniversary, Cabinet Maker speaks to one of its longest serving team members, Carol Lightowler.

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    News

    TFO manages more disputes during 2016

    2017-07-11T14:43:00Z

    The Furniture Ombudsman has revealed that it managed a total of 5,903 disputes in 2016, a growth of 48.7% on the previous year.

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    News

    Multiyork joins TFO

    2017-06-20T09:04:00Z

    The Furniture Ombudsman (TFO) has announced that furniture retailer Multiyork has joined the organisation.

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    News

    TFO CEO re-elected as exec on Ombudsman Association

    2017-06-05T07:26:00Z

    The Furniture Ombudsman (TFO) has announced that Kevin Grix, CEO, has been re-elected onto the Executive Committee of the Ombudsman Association (OA).

  • Index
    Feature

    Protect and Serve

    2017-06-02T07:30:00Z

    Judith Turner, head of ADR and senior ombudsman at The Furniture Ombudsman (TFO) looks at what retailers need to consider when it comes to vulnerable customers.