Independent furniture retailer Leekes has confirmed it has implemented a new route planning software to streamline delivery operations.
The new Maxoptra Dynamic Route Scheduling Software, which was created by technology specialist Magenta, has been integrated into the company’s sales order system.
The system automatically processes order locations, produces optimised routes based on vehicle capacity and customer requests, and allows for the accurate calculation of ETAs (estimated time of arrival).
Simon Perrin, distribution manager at Leekes, said: “We are proud of our home delivery service and the feedback we receive tells us it is one of the reasons customers come back to us. However, managing such a complex operation is time consuming, and as the company expands we needed to be able to increase the planning and delivery management function accordingly.”
Leekes currently operates a fleet of two-person Class 2 LGV vehicles from five regional operating centres, and has also revealed it is in the process of expanding its delivery service with a new regional operating centre coming online soon.
Simon added: “Maxoptra easily integrated with our sales order system so we can now automatically export addresses and calculate routes in a matter of minutes.”