Ecommerce marketplace Notonthehighstreet has announced the appointment of Hannah Webley-Smith as its new customer director, and member of the executive team.

Hannah, who has over 10 years brand marketing experience and joins from Benefit Cosmetics, will work with the management team to ensure the customer is always at the heart of the brand, driving development of the customer experience and direct connections with small creative businesses through the site.

The appointment is the latest in a string of new hires for the retailer. To support the future growth and development of the brand, Notonthehighstreet.com recently appointed Sarah Atkins as head of brand marketing, who joins from John Lewis; Ben Irons as head of digital joining from PHD UK; and Louise Winmill as head of corporate communications and CSR from Freuds.

Simon Belsham, CEO, said: “It’s an incredibly exciting time for the company as we enter our second decade. We celebrated our tenth birthday last month with Open Door - our first ever physical retail event. With her wealth of experiential experience and expertise, Hannah will bring great insight that will help us to further build on these foundations and develop our unique customer experience, as well as strengthen our growing management team. I look forward to welcoming her and our other new recruits to the team.”

Hannah Webley-Smith said: “In just ten years Notonthehighstreet.com has established itself as a much-loved brand and one of the great British success stories. It’s a privilege to join such an amazing team and I look forward to working with Simon and the team on the next stage of its journey.”