The British Retail Consortium has reported a decline in footfall during September, although insist that shoppers are still spending.
According to its latest BRC-Springboard Footfall and Vacancies Monitor for September 2016, total footfall fell by 0.9%, with high street footfall down by 0.5% after two consecutive months of growth – making it the fifth month this year of declining shopper numbers.
Footfall numbers in retail parks remained broadly flat, whilst shopping centres saw a fall by 2.5%. However, despite the negative figures for September in terms of footfall, the BRC revealed that retail spending for the month grew by 1.3%.
Helen Dickinson OBE, chief executive, British Retail Consortium, said: “Total footfall was fractionally down this month with almost one per cent fewer people heading out to shopping locations across the UK. At the same time as both footfall and shop prices have fallen year-on-year, retail spending grew in September by 1.3%.
“This is a function of the changing face of retail and the hard work and innovation of British retail businesses who are responding brilliantly to technological advances and changing consumer habits.”
Diane Wehrle, marketing and insights director, Springboard, added: “Moving forward into what should be the most lucrative trading period of the year, despite the challenges of a weaker pound and living wage costs, it is critical that staffing remains strong to deliver the level of customer service required to ensure retail destinations offer a quality customer experience.”