John Lewis has agreed to a new, enhanced level of testing after conducting independent investigations following Cabinet Maker’s Mattress Report.
John Lewis has agreed to a new, enhanced level of testing after conducting independent investigations following Cabinet Maker’s Mattress Report. Two of the sample mattresses were purchased from the multi-channel retailer, one of which passed all tests and one of which failed part of the test.
Dave Mallinson, head of product technology at John Lewis, said in a statement to Cabinet Maker: “Two of our mattresses were included in the tests and we were very disappointed that one of them appeared to not meet our high standards. Although we no longer sell the mattress concerned it had previously passed all its testing.
“There is nothing more important to us than the safety of all of the products we sell, we work hard to make sure that all of our own brand mattresses comply with relevant regulation and they are all rigorously tested.
“Following the report, we asked the manufacturer to fully investigate and also carried out our own thorough independent investigations. As a result, we have agreed a new and enhanced level of testing that goes beyond that required of BS7177. We hope this will ensure they are as safe as they can be and that our customers can continue to have total confidence in the quality of John Lewis own brand products.”